Setup

overview this guide explains how to set up a store credit resolution using shopify gift cards store credit allows retailers to return value without issuing a cash refund and can be customised with incentives such as bonus credit and expiry dates by default, store credit is issued as a shopify gift card at the time of approval set up go to settings and navigate to resolutions click add resolution select gift card refund as the resolution type set the internal name set the display name shown to customers add a description if required scroll through the store credit settings and configure expiry date docid\ uu1thnihip3cdpuianjgf (optional) bonus credit docid\ pvxnetktrrc9mtkjm25fp (percentage or fixed amount, optional) save the resolution after setup review and update any flows to ensure the store credit resolution is visible to customers confirm the display name and description clearly explain the store credit option test a return to ensure gift cards are issued correctly