Standard Refunds
4 min
overview standard refunds are the most traditional return resolution, where funds are returned to the customer’s original payment method this section of the documentation provides a high level understanding of how standard refunds work in refundid and how they integrate with shopify’s native refund functionality standard refunds are best suited for retailers who want to offer straightforward refunds without incentives or alternative credit methods, while still maintaining accurate reporting and visibility within shopify how standard refunds work when a return is approved with a standard refund the refund is issued against the original shopify order funds are returned to the original payment method the refunded amount is deducted from the retailer’s shopify balance refund details are recorded on the shopify order timeline refundid facilitates the return experience and triggers the refund, while shopify handles the actual movement of funds visibility and reporting standard refunds are fully visible in shopify, including refund breakdowns on the order order status updates (partially refunded or refunded) tags and notes applied by refundid proof of refund, including gateway details and reference numbers refunded amounts are reflected in shopify payouts and financial reports key considerations when using standard refunds, it’s important to understand split payments refunds may be split across multiple payment methods based on the original order gift card refunds refunds to gift cards return value to the original gift card, not a new one return fees and deductions fees are deducted at the time of refund and may be recorded as return shipping charges or applied directly to the refund amount refund processing times refunds typically take several business days to appear in the customer’s account, depending on the payment method and bank operational best practices always process refunds through the refundid portal to ensure accurate tracking and reporting use shopify’s refund timeline and arn details when assisting customers with refund enquiries configure flows carefully to ensure the correct refund options are shown to customers understand how deductions impact refund visibility and payout timing what this section covers the standard refunds section includes detailed guides on how refunds appear in shopify handling split payment orders refunding gift card purchases proof of refund and wait times return fees and deductions setting up standard refund resolutions