Payouts

overview this section explains how retailers receive the additional revenue collected from upsells after a customer pays the difference for a higher value exchange, those funds are paid out to the retailer based on their chosen payout frequency payout frequency and method retailers can select how often they’d like to receive payouts during onboarding this could be daily, weekly, or monthly, depending on what’s most convenient for their reconciliation process the payout is deposited into the retailer’s bank account on file, which they provide during onboarding to set up a bank account, this can also be done in the payment methods section within settings funds are only paid to retailers after the return has been approved should the return be declined or cancelled, charges will be refunded to the customer deducting fees and charges retailers have the flexibility to choose how fees and charges are handled they can either have all fees (such as shipping or card fees) deducted from the payout amount handle them as separate transactions in other words, retailers can opt to receive a net payout with fees already deducted or see the fees and payouts processed separately by default, payouts will be deducted from your total owing to refundid; however, this can be adjusted by reaching out to merchant support