Using Shopify Flow
2 min
outline if you're on shopify, you can also get refundid return data into klaviyo using shopify flow refundid provides shopify flow triggers which you can connect to klaviyo using your preferred flow actions a ready made flow template is attached on the klaviyo page available refundid triggers in shopify flow instant refund success triggered when a customer gets a refundid refund standard return lodged triggered when a standard return is lodged return delivered triggered when a return is delivered return processed triggered when a return is processed through the merchant dashboard (approved, rejected, cancelled, or partially rejected) each trigger includes data such as the order reference, customer first and last name, refund amount and currency, resolution, tracking number, and label details return processed also includes the action taken and the approved/rejected amounts set up in shopify, open shopify flow and create a new workflow select the refundid trigger you'd like to use add your klaviyo action and map the fields you need