Combining Multiple Returns Under One Label
3 min
outline in some instances, customers may be looking to return multiple orders when this happens, the default flow may require the customer to generate a separate label for each individual return this feature allows you to see when a customer is making multiple returns and offers to bundle all the returns under the same label setup head to settings > shipping locate reuse tracking and toggle it on limitations reference fields on labels will not be adjusted if a new item or order is added to the label if you have set up a custom reference field on the label, it will only print those generated from the first return and won't be updated with the second return labels won't be re priced or updated to reflect new items if more items are added to the shipment, the label will not be updated to reflect these additional items customs documentation won't be updated customs declarations won't be updated to reflect the additional items being sent back this feature is most useful and economical for a business when a customer is returning back using a fixed price label where the carrier is only charging the retailer a fixed amount irrispective of the weight and distance an example would be australia post's eparcel returns labels
