Exclude Items

outline the exclusions flow provides retailers with a convenient way to prevent non refundable items from being refunded the specific conditions for these exclusions may vary depending on the e commerce platform you're using before setting up the flows in refundid, please refer to the guides provided to learn how to configure the necessary conditions on your e commerce platform once you have the right conditions in place, you can easily incorporate them into refundid to create your desired flows docid 5fowqb1ixqf0jpuro1vpx docid\ zp1nfk iv9xsxstk6i3fs docid 4uqti0pwdaslrs4hhhn60 now that you've set up the correct identifiers based on your platform, it's time to put them to work as conditions in your flows these identifiers will serve as the triggers for specific actions or outcomes within your workflow steps to begin, click on ' add condition ' and select the condition that you want to base your exclusions on then, provide the necessary information based on the chosen condition as an example in the below flow, the retailer intends to exclude products with tags such as sale, summer, and swimwear, as well as orders that contain a tag labeled non refundable the retailer selected the initial condition as the product tag they explicitly stated that any tags entered subsequently should be considered, and then proceeded to add the actual tags furthermore, they included an additional condition based on the order tag to exclude orders containing the "non refundable" tag once you have configured the conditions for your exclusion flow, click on " add outcome " to set up the exclusion, select the option ' item not refundable due to ' and provide the relevant reason for it from the second drop down menu click save , to save your flow exclude items based on discount level you now have the ability to utilize the discount level of your items as a condition to exclude items from being eligible for refunds through refundid for instance, you can set a rule that disqualifies all items with a sale price exceeding 60% from the refund process steps from the provided options in the conditions menu, select ' item discount level' next, choose from the intermediate menu whether you want the condition based on the discount level to be ‘ larger than ' a certain value, ' less than ' a certain value, or within a range , such as 60% to 75% afterwards, simply add the applicable discount amount in the corresponding text box lastly, from the outcomes drop down menu, select the option ' item not refundable due to ' and provide the relevant reason for it from the second drop down menu, than click save , to save your flow