Itemised Returns Form

outline retailers can attach itemised returns forms to return labels when issuing them to customers the form is generated as a pdf and includes the lodged items, product images, return reasons, and any customer notes this is especially useful for warehouse teams who want a physical reference of what to expect in incoming returns what it looks like the itemised returns form uses a fixed design example below continues across multiple pages if needed setup head to settings > shipping locate the toggle titled include printable receipt on shipping label and turn it on going forward, a returns form will now be generated and sent to the customer whenever they lodge a return faqs what if the customer doesn't purchase a label? customers always receive a returns form, regardless of whether they purchase a label if they do purchase one, the form is attached to it if not, the form is provided on its own what if the customer chooses a printer less label? when issued a printerless label, customers are given instructions to hand write the returns form this ensures all necessary details are included, even without a printer