Overview

outline the overview page allows you to easily view your return metrics on a holistic level to analyse some key pieces of data regarding your store's returns all the data available here is solely based on refundid return data and returns that were lodged and processed through the platform approved, declined, and lodged returns these tabs assist in providing baseline information on your stores return value you can use these metrics to better understand how many returns are lodged, approved, and declined through your store the total returns lodged bar chart assists in visualising lodged returns over the selected timeframe returned items the returned items table allows you to view all returns on a per item basis this breaks down every item that has been returned through your store on a line item id basis most common return reasons and products returned easily understand why your items are being returned and what items have been returned the most number of times most commonly returned reasons use this dashboard to understand what items are constantly being returned for the same reason this might assist in capturing product return trends most common product return resolutions use this dashboard to understand what items are constantly being returned for the same resolution this might assist in understanding what resolutions customers prefer for specific items most common return countries use this table to see which regions customers are returning from the most