Pricing
4 min
overview retailers have the flexibility to customise outbound shipping pricing for exchanges this allows for tailored shipping costs, whether through fixed rates or dynamic pricing based on the order value fixed pricing retailers can set specific shipping costs for outbound exchanges if a custom carrier is used, refundid will create a custom rate that matches the provided amount and the carrier name it’s crucial that the pricing set by the retailer aligns with what’s configured in shopify to ensure consistency dynamic pricing refundid also supports dynamic pricing, allowing shipping costs to adjust in real time based on the customer’s cart value for example, if the cart total exceeds a certain threshold, shipping might be free, and if it’s below, a fixed fee is applied setting up fixed or dynamic pricing to configure fixed or dynamic outbound shipping pricing go to settings and navigate to resolutions edit the exchange resolution you want to adjust scroll down to the outbound shipping cost section to enable dynamic pricing , toggle on to enable fixed pricing , enter a value into the fixed amount field save how it's displayed to customers when a price is set, they'll see the amount at the end of the user journey, just before completing their return
