Setting Up An Existing Carrier

overview setting up an existing carrier for outbound shipping in exchanges currently requires manual configuration retailers need to reach out to refundid support or their account manager to have the existing carrier set up why this is needed sometimes you may have carriers set up in shopify that are mapped to external systems, and these external systems rely on this specific shipping rate to be used a custom shipping rate may cause issues with the order flowing downstream in these instances, it's important to ensure that the outbound shipping carrier that is set up flows downstream correctly if you're not sure if this applies to you, create an order in the shopify backend and set the shipping to a custom shipping rate if, after adding in the custom shipping rate and finalising the order, it flows into your external systems correctly, you do not need to worry about this what you need to provide carrier name the name of the shipping carrier you want to use for the exchange carrier amount the shipping cost that should be applied for the outbound shipment if you'd like the amount to be dynamic based on the exchange order value, check out the pricing docid\ kpxqnsxoga7rqy bvubuw section shopify access provide refundid with the necessary access to shopify so we can create a draft order and retrieve the carrier id important notes only one carrier can be set up per exchange resolution at this time this means that multiple carriers cannot be assigned to a single exchange, unless dynamic carrier adjustment is used if outbound shipping involves taxes and duties, especially with platforms like global e, ensure that the correct carrier is used and that a custom shipping rate is not employed to avoid miscalculations