Refunds Of The Difference

outline this section explains how price differences are handled when a customer exchanges an item for a lower priced one depending on the type of exchange, whether it's for a completely different item or just a variant of the same item, the process for refunding the price difference will vary any item exchanges definition an any item exchange means the customer is exchanging their original item for a completely different product refund policy if the new item is less expensive, the difference will be refunded to the customer for example, if they exchange a $100 item for an $80 item, they will receive a $20 refund once the return is approved instant exchange scenario in cases where an instant exchange is used, the refund for the price difference is processed immediately at the time of lodgement in the form of an instant refund variant exchanges definition a variant exchange involves switching to a different size, color, or variant of the same product rather than choosing a different product entirely refund policy if the new variant has a lower price at the time of the exchange (for example, the item is now on sale), no refund of the price difference will be provided retailers do not issue refunds for variant exchanges that result in a lower price how refunds are issued instant exchanges refunds on the difference for instant exchanges will be issued to the customer's designated bank account the customer will be required to input their bank account during the refundid process to claim their funds standard exchanges refunds will be issued against the return order, as this is the order that holds the initial payment