Merchant Portal
Analytics Page
Repurchases
3 min
outline the repurhcases tab is a core part of the refundid analytics suite it is extremely beneficial when it comes to monitoring the performance of the platform and how many customers are repurchasing at your store post return this figure is important when calculating the roi of the platform for your business to ensure you're getting the most out of the platform an important note that the date range must be at least 30 days prior to today's date (to allow for a 30 day repurchase window) please note this dashboard is currently only available to shopify retailers returns this panel displays the number of returns lodged by customers in the specified date range these returns are what the repurchases are based on when calculating the repurchase and fast repurchase rate repurchases this panel displays the number of repurchases made on the returns lodged in the specified date range refundid repurchases work by following a returning customer for 30 days post return lodgement and viewing if and when they shop again at your store fast repurchases fast repurchases are repurchases made by returning customers within 24 hours of return lodgement repurchase amount repurchase amount helps to visualise your repurchases on a per day basis easily see the repurchases broken down on a per day basis to better understand when your repurchases occurred
