Return Shipping Charging
1 min
overview this section explains how return shipping costs are handled during the exchange process it operates similarly to other return shipping charges, but instead of deducting the shipping cost from a refund or store credit, the customer is charged the return shipping fee directly during the exchange flow how it works when a customer initiates an exchange, the return shipping cost is displayed as part of the process instead of deducting this cost from their refund or credit, the customer pays the return shipping fee up front with their credit or debit card this ensures that the shipping cost is covered directly and transparently in other words, the return shipping charge is handled in the same straightforward way as any other additional charge in the exchange flow
