Gift Cards

overview by default, store credit in refundid is issued in the form of a shopify gift card this provides a simple and native way to return value to customers while keeping everything aligned with shopify’s existing functionality gift cards are issued at the time a return is approved and are fully managed within shopify how gift cards are issued when a return is approved with store credit selected a new shopify gift card is created the gift card value matches the approved return amount the gift card is automatically emailed to the customer at the time of creation the gift card is linked to the customer’s email address the gift card is created directly in shopify and does not involve creating a new order with a gift card line item customers will receive the default shopify gift card email when the gift card is sent the refundid return approved email will also be issued however this can be turned off if you'd like gift card details and tracking each gift card includes identifiers to link it back to the original return, including notes referencing the returned order metadata that allows the gift card to be traced back to the refundid return the gift card amount will always reflect the exact value approved for the return shopify reporting and management gift cards are recorded in shopify as gift card balances , not as orders they appear in shopify’s gift card reporting gift cards can be re sent to the customer directly from shopify gift cards can be deactivated in shopify if required shopify does not allow access to the gift card code once it has been issued only the customer can view the gift card code via the email they receive