Variant Availability
2 min
overview when a customer selects a variant exchange, the availability of each variant determines what options are shown to them only variants that are available based on your inventory configuration will be selectable during the exchange experience if a variant is unavailable, it will still be visible to the customer but shown as unavailable (for example, greyed out) this makes it clear to the customer which options cannot currently be selected how variant availability is determined by default, variant availability is calculated using inventory across all shopify locations set up on your store if you have configured specific fulfilment locations , refundid will instead use those locations to determine availability you can learn more about this setup in the fulfillment locations docid\ prodbeobz9hfq i9etmzq documentation refundid checks inventory across all applicable locations this means if one variant is available in one location and another variant is available in a different location, both variants will be shown as available the customer’s selection determines which location the exchange order is fulfilled from a single exchange order may be fulfilled from multiple locations where required minimum inventory thresholds retailers can also configure a minimum inventory threshold for variant availability this allows you to only show a variant as available if a certain quantity is in stock this is particularly useful for standard exchanges where inventory is being held and you want to ensure availability once the returned item is received common examples include only showing variants if at least 3 units are available only showing variants if at least 5 units are available minimum thresholds help reduce the risk of selling out popular variants during the exchange process information on how this is set up can also be found in the fulfillment locations docid\ prodbeobz9hfq i9etmzq document